In this instance please expect your delivery on the next working day. Please note we are unable to change your delivery address or redirect your order once the order has been placed, unless an error has been made in the original details. To cancel orders please notify Customer Care within 2 hours of ordering. Please note, it may not be possible to cancel orders if a cancellation is requested on a weekend or bank holiday. You will receive your order within the given timeframe; once your order has been dispatched you will receive a shipping notification via e-mail.
Delivery Information "Awaiting Fulfilment" This mean your order is due to be processed. Courier Company: DPD A signature will be required upon receipt so please ensure that there is someone there to accept it. Courier Company: DHL A signature will be required upon receipt so please ensure that there is someone there to accept it. Cart Recently Viewed Add. Orders placed after 4pm or over weekends or Bank Holidays may take slightly longer, so please allow up to 5 days for these to arrive.
Find everything you need to know about deliveries for SIM free and pay as you go mobile phone products here. You can also track your delivery using the DPD app. More information about the DPD app can be found on this video. You can change the date and time of delivery if you need to. Details on how to do this are in the email and text message. DPD will contact you by text or email to confirm the redelivery and will attempt 3 deliveries in total before returning the phone to us.
Alternatively, enter your reference number and postcode on the DPD website to see your options. If you decide not to keep your phone within 14 days, our returns help page has all the info you need.
Supermarket value. On your side. Award winning network. Phone orders. If you need to change your delivery slot, details are in the text and email Someone needs to be in to sign for deliver. SIM orders.
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