However, you can check for other suppliers and plans in your region using comparison sites such as:. Note that these sites may receive a payment for recommending particular providers, are supported by advertising, and may not list providers that do not pay to be on their sites.
Your actual internet speeds will be determined by how far your home is from your local exchange the building where your suburb is connected to the wider internet and the state of the copper wiring running down your street. If you are more than five kilometres from the telephone exchange it is likely your broadband provider will not be able to provide a service due to the high level of transmission loss that would occur.
That would essentially render your broadband connection too slow to be worthwhile. Other factors that affect the speed of your internet includes the internet traffic of your neighbourhood, quality of your telephone line and the websites you are accessing.
No matter which Australian broadband provider you choose, if you are too far away from the exchange, data transfer speeds will be a barrier in being able to use this service. This is, broadly speaking, only available in major capital cities. Find out more. In other areas, the cable network may be switched off when nbn is installed. However, some regional areas also have cable networks installed, such as Geelong, Mildura, and Ballarat.
These may be incorporated into the nbn rollout, or provided via independent service providers. You can check the new developments map to see if you are covered.
Check nbn to see when you will be connected to the National Broadband Network. It requires power from a socket in your house. Mobile broadband plans are designed to be used on the go.
The SIM card inserts into one device, such as a tablet or phone. For more than one person or device to connect you need to 'hotspot' the device. Join the discussion on our Facebook Broadband Help group to share your experiences and connect with similar consumers. You need JavaScript enabled to view it. Download: Six helpful steps if you cant get a broadband service The address you entered.
Did you enter the correct street number or unit number? Try Again. Close Got it! And are we adding this to an existing Telstra account like a mobile plan? Yes No Go back. Close Do you already have a Telstra internet plan or home phone? Close Broadband Protect dialog Broadband Protect. Network protection Your security starts with safer broadband with Network Protection.
Parental controls and homework time With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content including visitors using your home Wi-Fi on their own devices. Close Internet offer details dialog Internet offer details. Speed The Telstra Smart Modem automatically targets your device with a concentrated signal to deliver fast Wi-Fi exactly where you need it. Range The Telstra Smart Modem switches frequencies depending on your distance from it, so you always have an optimised signal around the home.
Connect sooner The in-built pre-activated SIM card can connect to our mobile network right out of the box so you can get online even before your home network is activated. Actual speeds may be lower. Close Phone line plus unlimited standard Australian mobile calls dialog Phone line plus unlimited standard Australian mobile calls.
Plan call rates Call connection fee included Local calls included National calls to fixed line numbers included Calls to standard Australian mobiles included Calls to 13 numbers Unlimited calls to 13 numbers included Directory Assistance Unlimited free calls included to , and Discounted international calls See countries and rates.
New customers only. Close International Calls dialog International Calls. This does not affect customers changing an existing HFC connection. Learn more about Telstra Air. Choose your month-to-month plan. Unlimited Data. ADSL speeds are dependant on your location. We'll let you know when nbn becomes available at your address. Check address. Choose plan. Critical information summary. Why choose us for ADSL? Telstra Smart modem switches to our 4G mobile network if there's an outage.
Actual speeds may be less. Connect to ADSL now and simply switch over to the nbn network when it's available. With month-to-month flexibility you can change your plan up to once a month for no cost. More about connecting to ADSL. ADSL broadband uses the existing copper line from the phone exchange in your suburb to your home.
More about ADSL speeds. Check your address if you're not sure. You can also check out our modem setup guide. View modem setup guide.
Want home internet at the speed of 5G? Ridiculously fast 5G Home Internet is here. Get 5G Home Internet. What's the difference between nbn and ADSL? ADSL uses the copper phone network to deliver internet, and still allow you to use the line for a home phone service. ADSL is generally slower than most nbn connections. ADSL speeds also get slower the further you are from the phone exchange.
Need help? View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more. Download My Telstra. Find the answers on our nbn and internet support pages. Go to support. Have a question you need answered? See our contact and help options. Contact us.
Find your nearest Telstra Store or Wi-Fi hotspot. Find a store. Close Core Internet plan details dialog Core Internet plan details. Close Unlimited data plan details dialog Unlimited data plan details.
Close Premium Internet plan details dialog Premium Internet plan details. Close Unlimited Internet plan details dialog Unlimited Internet plan details. Close Premium offer details dialog Premium offer details.
For new customers. Ends 25 October Close Unlimited offer details dialog Unlimited offer details.
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